Contact us

If you encounter problems when using Mogick desktop, you can get help in the following ways.

Product Feedback

When encountering product problems, functional anomalies, or new feature requests, it is recommended to check Troubleshooting first. When contacting support, please try to provide the following information:

• Steps to take when the problem occurs.
• The Mogick version currently in use.
• Whether it can be reproduced stably.
• Errors or warnings displayed in the diagnostics page.
• Attach screenshots that do not contain sensitive information if necessary.

Community Q&A

You can join the Mogick official Chinese community and post in the "Help and Support" section to get help from the official or other users.

Cooperation consultation

If you have any cooperation, procurement or other consultation requests, please send an email to:

feedback@mail.mogick.cn

We will reply as soon as possible after receiving the email.

Enterprise Edition Procurement Consulting

• Procurement consultation hotline: 400-110-6667
• For issues regarding enterprise deployment, model access, account permissions and dedicated support, it is recommended to contact the sales or support team.